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Event Details

    Understanding How Perceptions and Assumptions Affect Workplace Interactions

    Date: May 12, 2015, 11:15am – 1:00pm
    Southwest Washington SHRM
    Royal Oaks Country Club
    8917 NE Fourth Plain Blvd.
    Vancouver, WA 98662
    Event Type:
    Vancouver Luncheon
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    Given that we are all “diverse” individuals, with upbringings that are affected by different socio-economic backgrounds, ethnic cultures, regions, religions, politics and other ideologies, we all see the world through different “lenses.”  Therefore when we interact with people who have different worldviews than ours, we tend to think of them as “difficult,” “strange,” or even “weird.” 

    In this one-hour interactive session, participants will:

    1. Gain an understanding of how our backgrounds, experiences and upbringing affect how we perceive the world and affect workplace interactions
    2. How these perceptions could be a result of bias, stereotypes and prejudice
    3. Walk away with tools to slow down and check these assumptions

    Speaker:  Lillian A. Tsai specializes in the design and implementation of cross-cultural competency, intercultural communications, and diversity and inclusion (D&I) training and related programs. Prior to starting Tsai Comms in 2002, she spent 25 years in global high tech marketing and communications, which included an expatriate assignment in Stuttgart, Germany. 

    For the past decade, she has been working with diversity councils, facilitated cross-cultural team interventions, coached executives and managers with diverse work teams and foreign-/U.S.-born persons of color.  She also specializes in workshops, onboarding and consultations for working with China, Singapore, Malaysia, Hong Kong, Taiwan, and the U.S.A.

    She has served on more than 10 boards of multiple non-profits including the Portland Human Resources Management Association (PHRMA), the Oregon Organization Development Network (OODN) and was the 2014 co-chair of PHRMA’s Global HR Special Interest Group and former Director of Diversity and Inclusion.  She served as co-chair of the 2014 Conference of the Society for Intercultural Education, Training and Research (SIETAR).  She was recently a speaker at the 2015 PGE Diversity Summit.

    1.0 Hour of HRCI General HR Credit is pending approved. 

    1 PDC.  Southwest Washington SHRM is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP.